ElectraTek Lincoln Limited (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal data. This policy explains how we collect, use, and safeguard your information when you visit our website https://eteklincoln.co.uk or engage with our services.
1. Information We Collect We collect personal information that you voluntarily provide through our website forms, including:
Contact Details: Name, email address, and phone number.
Project Details: Property location, service requirements (Solar, Battery Storage, EV Charging, or Electrical Services), and any message or enquiry details.
2. How We Use Your Information
We use your data to:
Provide tailored quotes for renewable energy and electrical installations.
Manage our lead routing and CRM systems to ensure efficient response times.
Communicate with you regarding site surveys, DNO applications, and project management.
Improve our website experience and track the effectiveness of our marketing, including Google Ads.
3. Data Sharing and Retention
We do not sell your personal data to third parties.
Data may be shared with necessary partners, such as DNO (Distribution Network Operators) for grid connection approvals.
We retain your information only as long as necessary to fulfill the purposes for which it was collected or to comply with legal and regulatory requirements.
4. Cookies and Analytics Our website uses cookies to enhance user experience and for analytical purposes to understand how visitors interact with our content. You can manage your cookie preferences through your browser settings.
5. Your Rights
Under UK data protection laws, you have the right to access, correct, or request the deletion of your personal data. To exercise these rights, please contact us using the details below.
6. Contact Us
For any questions regarding this Privacy Policy, please contact:
Email: info@electratek.co.uk
Address: Lincoln, Lincolnshire
